SMS Communications, Privacy Policy & Terms
Gotta Go Plumbing
Text Message Communications (Opt-In Disclosure)
By providing your mobile phone number and opting in, you consent to receive text messages
from Gotta Go Plumbing. These messages may include:
- Appointment confirmations and reminders
- Technician arrival notifications
- Service updates and follow-ups
- Customer support communications
- Occasional service-related or promotional messages
How You Opt In
You may opt in to receive text messages by:
- Submitting an online form that includes your mobile number
- Checking an opt-in box on our website or digital forms
- Providing verbal consent during a phone call
- Sending a text message to one of our published business numbers
Consent to receive text messages is not a condition of purchase.
Privacy Policy
Information We Collect
Gotta Go Plumbing may collect the following information when you interact with us:
- Name
- Mobile phone number
- Email address
- Service address
- Communication preferences
How We Use Your Information
We use collected information to:
- Schedule and provide plumbing services
- Communicate regarding appointments and service updates
- Respond to customer inquiries
- Improve service quality and customer experience
Data Protection
Gotta Go Plumbing takes reasonable administrative, technical, and physical measures to
protect personal information from unauthorized access, disclosure, or misuse.
Data Sharing
- We do not sell, rent, or share personal information for marketing or promotional
purposes. - Mobile phone numbers and opt-in data are not shared with third parties for marketing.
- Information may be shared only as necessary to operate our business (e.g., scheduling
software, communication platforms, payment processors).
Data Retention
Customer information is retained only as long as necessary to fulfill service obligations, maintain
records, and comply with legal requirements.
For questions regarding privacy or data usage, contact:
Gotta Go Plumbing
Email: service@gottagoplumbing.com
Phone: (270) 238-5752
SMS Terms & Conditions
Program Description
By opting in, you agree to receive SMS messages from Gotta Go Plumbing related to:
- Service scheduling and reminders
- Technician arrival notifications
- Customer service communications
- Occasional promotions or service announcements
Message Frequency
Message frequency varies based on service activity. Customers may receive messages before,
during, and after scheduled services, as well as occasional follow-ups or offers.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any text message
- Contacting Gotta Go Plumbing directly to request removal
Once opted out, you will no longer receive text messages unless you re-subscribe.
Help Instructions
For assistance, reply HELP to any message or contact us at:
(270) 238-5752
Supported Carriers
Our messaging program supports most major U.S. mobile carriers. Message delivery is subject
to carrier availability.
Consent Acknowledgment
By opting in to receive SMS messages from Gotta Go Plumbing, you acknowledge that:
- You are the authorized user of the provided mobile number
- You consent to receive text messages from Gotta Go Plumbing
- You understand that consent may be withdrawn at any time